Overcoming the prevention dilemma ? Improving the accessibility of information on support services for families with a digital information platform

To help ensure children do not suffer when parents are overwhelmed, many countries, including Germany, offer child protective services and family support programs. In Germany, family centers on district-level provide preventative support services. However, the families most in need of their services often face the greatest barriers to accessing these, a situation known as the “prevention dilemma.”