Do cash or digital payment modalities affect community health worker performance? – a case study of a remote refugee settlement in Western Uganda

CHWs preferred and performed better with cash payments because digital payments were associated with delays and payment shortfalls that demotivated them. Implementers should invest towards averting digital payment shortfalls in remote settings to enhance CHW motivation and performance.

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Publication Details

Journal
Global Health Action
Published
2024-08-23
DOI
https://doi.org/10.1080/16549716.2024.2375867
Citations
6
Primary Topic
Global Maternal and Child Health
Type
article
Field-Weighted Citation Impact
6.66

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article

Do cash or digital payment modalities affect community health worker performance? – a case study of a remote refugee settlement in Western Uganda

Elizabeth Ekirapa Kiracho, Michael Ediau, Charles Opio, Arthur Bagonza et al.
6 citations
Global Health Action
Global Maternal and Child Health
6.66
article

Do cash or digital payment modalities affect community health worker performance? – a case study of a remote refugee settlement in Western Uganda

Elizabeth Ekirapa Kiracho, Michael Ediau, Charles Opio, Arthur Bagonza, Juliet Aweko, Alex Mulyowa, Peter Waiswa, David Musoke, Michael T. Wagaba, Hajarah Nakitende
article en
6 citations

Abstract

CHWs preferred and performed better with cash payments because digital payments were associated with delays and payment shortfalls that demotivated them. Implementers should invest towards averting digital payment shortfalls in remote settings to enhance CHW motivation and performance.

Global Health ActionVol. 17(1)
Makerere University (UG)
Bill and Melinda Gates Foundation
Reduced inequalities
Openalex Percentile: Top 4%
Global Maternal and Child Health
6.66
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