Study on the Behavioral Motives of Algorithmic Avoidance in Intelligent Recommendation Systems

Through an exploration of the underlying mechanisms driving users' algorithmic avoidance in intelligent recommendation systems, this study aims to facilitate a positive interaction between users and technology, providing theoretical guidance for the efficient operations of enterprises using intelligent recommendation systems. The research integrates the theories of information ecology and psychological resistance, establishing a model of influencing factors on users' algorithmic avoidance in intelligent recommendation systems. Utilizing a structural equation model, the study conducts analysis and validation on data collected from 506 questionnaires. The findings reveal that algorithmic transparency and perceived manipulation significantly impact the users' algorithmic avoidance in intelligent recommendation systems. The sense of being manipulated emerges as a crucial psychological factor leading to algorithmic avoidance, playing a complete mediating role in the influence of information quality, homogeneous recommendation, and algorithmic transparency on algorithmic avoidance.

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Publication Details

Journal
Journal of Global Information Management
Published
2024-08-23
DOI
https://doi.org/10.4018/jgim.352857
Citations
9
Primary Topic
Technology Adoption and User Behaviour
Type
article
Field-Weighted Citation Impact
9.46
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article

Study on the Behavioral Motives of Algorithmic Avoidance in Intelligent Recommendation Systems

Xiao Cheng, Guochao Peng
9 citations
Journal of Global Information Management
Technology Adoption and User Behaviour
9.46
article

Study on the Behavioral Motives of Algorithmic Avoidance in Intelligent Recommendation Systems

Xiao Cheng, Guochao Peng
article en
9 citations

Abstract

Through an exploration of the underlying mechanisms driving users' algorithmic avoidance in intelligent recommendation systems, this study aims to facilitate a positive interaction between users and technology, providing theoretical guidance for the efficient operations of enterprises using intelligent recommendation systems. The research integrates the theories of information ecology and psychological resistance, establishing a model of influencing factors on users' algorithmic avoidance in intelligent recommendation systems. Utilizing a structural equation model, the study conducts analysis and validation on data collected from 506 questionnaires. The findings reveal that algorithmic transparency and perceived manipulation significantly impact the users' algorithmic avoidance in intelligent recommendation systems. The sense of being manipulated emerges as a crucial psychological factor leading to algorithmic avoidance, playing a complete mediating role in the influence of information quality, homogeneous recommendation, and algorithmic transparency on algorithmic avoidance.

Journal of Global Information ManagementVol. 32(1)
Sun Yat-sen University (CN)
Openalex Percentile: Top 2%
Technology Adoption and User Behaviour
9.46
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