Maintenance Engineering in the Hospital Sector

Objective: The objective of this study is to investigate general recommendations for service departments, aiming to improve the efficiency and quality of services provided in hospital maintenance sectors. Theoretical Framework: This section presents the main concepts and theories that underpin the research. Key theories include quality management, preventive and corrective maintenance, and safety management, providing a solid foundation for understanding the research context. Method: The methodology adopted for this research includes a descriptive and exploratory approach. Relevant documents and standards were analyzed, and interviews with area specialists were conducted. Data collection was carried out through document review and semi-structured interviews with hospital maintenance professionals. Results and Discussion: The results revealed the importance of a well-defined organizational structure, detailed maintenance planning, continuous team training, and effective communication. In the discussion section, these results are contextualized in light of the theoretical framework, highlighting identified implications and relationships. Potential discrepancies and study limitations are also considered in this section. Research Implications: The practical and theoretical implications of this research are discussed, providing insights into how the results can be applied or influence practices in the field of hospital maintenance. These implications may include improvements in service quality, operational efficiency, and patient safety. Originality/Value: This study contributes to the literature by presenting a set of practical and theoretical recommendations that can be adopted by service departments in hospitals. The relevance and value of this research are evidenced by its potential impact on improving hospital maintenance management and ensuring the safety and quality of services provided.