Mediasi Emosi Postif Pelanggan: Pengaruh Paket Bonus Terhadap Pembelian Impulsif

Nowadays, the development of the retail business in Indonesia has been increasingly rapid. This is marked by the presence of traditional markets which over time have been replaced by the emergence of modern markets with various types, giving rise to various types of retail shopping centers with different shapes and sizes. This study aims to analyze the mediating role of positive emotions between discounts and bonus packages on impulse purchases at Laris Toserba Sukoharjo. The population in this study were all visitors or consumers of Laris Toserba Sukoharjo and the number of samples used in this study were 97 respondents. The variables used in this study are price discounts, bonus packages, impulse purchases and positive emotions. The data used in this study are primary data. The data collection method used is a questionnaire. The data analysis technique used is Structural Equation Modeling-Partial Least Square (SEM-PLS) and uses SmartPLS 4.0. The results of this study indicate that, bonus packages have a positive and significant effect on impulse purchases, bonus packages have a positive and significant effect on positive emotions, positive emotions have a positive and significant effect on impulse purchases and mediation of positive emotions has a positive and significant effect on bonus packages on impulse purchases.

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Publication Details

Journal
Jurnal Riset Manajemen
Published
2024-08-10
DOI
https://doi.org/10.54066/jurma.v2i3.2287
Primary Topic
Impulse Buying and Technology Impacts
Type
article
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article

Mediasi Emosi Postif Pelanggan: Pengaruh Paket Bonus Terhadap Pembelian Impulsif

Agus Suyatno, Esti Dwi Rahmawati, Arini Larassagita Cahyani
Jurnal Riset Manajemen
Impulse Buying and Technology Impacts
article

Mediasi Emosi Postif Pelanggan: Pengaruh Paket Bonus Terhadap Pembelian Impulsif

Agus Suyatno, Esti Dwi Rahmawati, Arini Larassagita Cahyani
article en

Abstract

Nowadays, the development of the retail business in Indonesia has been increasingly rapid. This is marked by the presence of traditional markets which over time have been replaced by the emergence of modern markets with various types, giving rise to various types of retail shopping centers with different shapes and sizes. This study aims to analyze the mediating role of positive emotions between discounts and bonus packages on impulse purchases at Laris Toserba Sukoharjo. The population in this study were all visitors or consumers of Laris Toserba Sukoharjo and the number of samples used in this study were 97 respondents. The variables used in this study are price discounts, bonus packages, impulse purchases and positive emotions. The data used in this study are primary data. The data collection method used is a questionnaire. The data analysis technique used is Structural Equation Modeling-Partial Least Square (SEM-PLS) and uses SmartPLS 4.0. The results of this study indicate that, bonus packages have a positive and significant effect on impulse purchases, bonus packages have a positive and significant effect on positive emotions, positive emotions have a positive and significant effect on impulse purchases and mediation of positive emotions has a positive and significant effect on bonus packages on impulse purchases.

Jurnal Riset ManajemenVol. 2(3)
Universitas Nusa Bangsa (ID)
Openalex Percentile: Top 83%
Impulse Buying and Technology Impacts
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Mediasi Emosi Postif Pelanggan: Pengaruh Paket Bonus Terhadap Pembelian Impulsif — Agus Suyatno, Esti Dwi Rahmawati, et al. · Jurnal Riset Manajemen (2024) | TGRS Research Map | TGRS