Usability evaluation of electronic health records at the trauma and emergency directorates at the Komfo Anokye teaching hospital in the Ashanti region of Ghana
The study revealed that comfort, reliability, and improved care quality all had an impact on the EHRs system's acceptability and utilization. Challenges, including equipment malfunctions and power outages, were found. Continuous professional training was emphasized as a means of increasing employee confidence, as did the construction of a power backup system to combat disruptions. Patient data privacy was highlighted. In conclusion, this study highlights the relevance of EHRs system adoption and usability in healthcare. While the benefits are obvious, addressing obstacles through training, technical support, and infrastructure improvements is critical for increasing system effectiveness.
Authors
- Joseph Owusu‐Marfo (ORCID: https://orcid.org/0000-0002-8471-0661)
- Jonathan Kissi (ORCID: https://orcid.org/0000-0003-2942-5654)
- Edith Antor
Institutions
- University of Cape Coast (GH)
- Komfo Anokye Teaching Hospital (GH)
- University for Development Studies (GH)
Publication Details
- Journal
- BMC Medical Informatics and Decision Making
- Published
- 2024-08-21
- DOI
- https://doi.org/10.1186/s12911-024-02636-7
- Citations
- 7
- Primary Topic
- Electronic Health Records Systems
- Type
- article
- Field-Weighted Citation Impact
- 4.95