Has cross-level clinical coordination changed in the context of the pandemic? The case of the Catalan health system
Results show a slight improvement in clinical information but also less expected setbacks in some dimensions of clinical management coordination and in the perception of clinical coordination, suggesting that the increased use of some ICT-based coordination mechanisms did not counteract the effect of the worsened organisational, interactional, and attitudinal factors during the pandemic. Strategies are needed to facilitate direct communication, to improve conditions for the effective use of mechanisms and policies to protect healthcare professionals and services in order to better cope with new crises.
Authors
- Juan Manuel Pérez-Castejón Garrote (ORCID: https://orcid.org/0000-0003-2618-8040)
- Íngrid Vargas (ORCID: https://orcid.org/0000-0002-1778-2411)
- E Sánchez (ORCID: https://orcid.org/0000-0003-2549-322X)
- Francesc Cots (ORCID: https://orcid.org/0000-0003-0238-8902)
- Pere Plaja (ORCID: https://orcid.org/0000-0001-9488-8626)
- Daniela Campaz Landazábal (ORCID: https://orcid.org/0000-0002-3211-960X)
- Antonio Sánchez-Hidalgo
- María Luisa Vázquez (ORCID: https://orcid.org/0000-0002-6091-8193)
Institutions
- Consorci Sanitari de Terrassa (ES)
- Fundació Salut i Envelliment UAB (ES)
- Parc de Salut (ES)
- Badalona Serveis Assistencials (ES)
- Consortium for Health and Social Catalonia (ES)
- Hospital de Palamós (ES)
- Fundació Salut Empordà
Publication Details
- Journal
- BMC Health Services Research
- Published
- 2024-08-21
- DOI
- https://doi.org/10.1186/s12913-024-11445-7
- Primary Topic
- Healthcare Systems and Technology
- Type
- article
- Field-Weighted Citation Impact
- 0.00
Funders
- Institut Català de la Salut
- Instituto de Salud Carlos III
- European Regional Development Fund