Changes in Organizational Culture in the Financial Services Authority Unable to Improve Employee Performance

The aim of this research is to determine the effect of changes in organizational culture, competence and job satisfaction on employee performance at the Financial Services Authority (FSA) Head Office. The population of this study was 3,780 organic employees of the FSA central office using the Stratified Random Sampling technique, a sample of 100 people was determined to represent each field in the FSA work unit. The data collection method uses field data and primary data obtained through surveys by distributing questionnaires to respondents, while the data analysis method uses partial regression analysis and is processed with SmartPLS 4.0 software. The results of this research showed that there was a positive but not significant effect of changes in organizational culture on the performance of FSA employees, competency had a positive and significant effect on performance and job satisfaction had a positive and significant effect on employee performance.