Internal listening and remote employees

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings The growing trend of remote working has made it challenging for firms to motivate and engage employees. Organizational and supervisory forms of internal listening can send out the message that the company values employee contributions and will address their needs and concerns. When employees perceive that the organization is supporting them, they repay with stronger emotional attachment that in turn positively impacts on engagement levels. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.