Digital Records Management System and Firm’s Resilience in the Mainstream Media Industry

In the age of technological innovations infiltrating every facet of human and organization’s endeavors; the records management processes are not left out as there is an opting for a more efficient approach, hence, announcing digital records management systems. This study examined the empirical association between Digital Records Management Systems (DRMS) and Firm’s Resilience in the main-stream media industry. This study adopts the Technology Acceptance Model by Fred Davis in 1986 as theoretical foundation. In order to elicit information as it regards to the study, the descriptive survey research design was adopted by the researcher, amongst 67 personnel on a census study with 50 research instruments retrieved and validated for analysis using Spearman Rank Order Correlation Coefficient. On the basis of analysis, the study found that realtime collaboration, document archiving and document clouding which are the dimensions of DRMS all have moderately positive significant relationship with firm’s resilience in the mainstream media industry. Amongst others the study recommends that management of organizations in mainstream media industries should invest in real-time collaboration tools and encourage its use among employees. This will help improve overall productivity within the organization.