Does psychological empowerment transmit the effects of organizational justice on employees' knowledge sharing? A study on the Indian hospitality industry

Purpose This paper aims to investigate the associations between organizational justice dimensions and employees' knowledge sharing (KS) while studying the mediating role of psychological empowerment (PE) in context of the Indian hospitality industry. It is also aimed to investigate the association between KS and innovative work behavior (IWB). Design/methodology/approach A mediation model was verified utilizing three-wave survey data from 293 employees working in hotels situated in northern India. Hypotheses were tested using AMOS and PROCESS Model 4. Findings There are significant associations between justice dimensions and KS, and PE mediates these relationships. Additionally, employees' KS has a positive effect on their IWB. Practical implications Organizations must promote justice and psychologically empower their employees to facilitate KS. Our study also highlights the significance of employees' KS in encouraging their IWBs. HR leaders and managers have an important role in facilitating the right work environment, in which employees experience fairness and empowerment. Originality/value This paper is the first to investigate linkages between justice dimensions, PE, KS and IWB in context of the Indian hospitality industry. Furthermore, this study has made the maiden attempt of asserting the mediating role of PE in the relationship between justice dimensions and KS.

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Publication Details

Journal
Benchmarking An International Journal
Published
2024-08-16
DOI
https://doi.org/10.1108/bij-03-2023-0157
Citations
4
Primary Topic
Job Satisfaction and Organizational Behavior
Type
article
Field-Weighted Citation Impact
2.70
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article

Does psychological empowerment transmit the effects of organizational justice on employees' knowledge sharing? A study on the Indian hospitality industry

Shalini Srivastava, Anupriya Singh, Shivani Bali
4 citations
Benchmarking An International Journal
Job Satisfaction and Organizational Behavior
2.70
article

Does psychological empowerment transmit the effects of organizational justice on employees' knowledge sharing? A study on the Indian hospitality industry

Shalini Srivastava, Anupriya Singh, Shivani Bali
article en
4 citations

Abstract

Purpose This paper aims to investigate the associations between organizational justice dimensions and employees' knowledge sharing (KS) while studying the mediating role of psychological empowerment (PE) in context of the Indian hospitality industry. It is also aimed to investigate the association between KS and innovative work behavior (IWB). Design/methodology/approach A mediation model was verified utilizing three-wave survey data from 293 employees working in hotels situated in northern India. Hypotheses were tested using AMOS and PROCESS Model 4. Findings There are significant associations between justice dimensions and KS, and PE mediates these relationships. Additionally, employees' KS has a positive effect on their IWB. Practical implications Organizations must promote justice and psychologically empower their employees to facilitate KS. Our study also highlights the significance of employees' KS in encouraging their IWBs. HR leaders and managers have an important role in facilitating the right work environment, in which employees experience fairness and empowerment. Originality/value This paper is the first to investigate linkages between justice dimensions, PE, KS and IWB in context of the Indian hospitality industry. Furthermore, this study has made the maiden attempt of asserting the mediating role of PE in the relationship between justice dimensions and KS.

Benchmarking An International JournalVol. 32(7)
Jaipuria Institute of Management (IN), Guru Teg Bahadur Hospital (IN)
Openalex Percentile: Top 9%
Job Satisfaction and Organizational Behavior
2.70
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