Why Supportability Is the Key to Software Availability

In Project Management, the iron triangle refers to a quality tradeoff, often expressed as “Good, fast, cheap. Choose two.” A similar relationship exists among the elements of dependability: reliability, availability, and supportability, i.e., the dependability triangle.

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Publication Details

Journal
IEEE reliability magazine
Published
2024-08-16
DOI
https://doi.org/10.1109/mrl.2024.3430937
Primary Topic
Software Engineering Techniques and Practices
Type
article
Field-Weighted Citation Impact
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article

Why Supportability Is the Key to Software Availability

Robert V. Binder
IEEE reliability magazine
Software Engineering Techniques and Practices
article

Why Supportability Is the Key to Software Availability

Robert V. Binder
article en

Abstract

In Project Management, the iron triangle refers to a quality tradeoff, often expressed as “Good, fast, cheap. Choose two.” A similar relationship exists among the elements of dependability: reliability, availability, and supportability, i.e., the dependability triangle.

IEEE reliability magazine Vol. 1(3)
Openalex Percentile: Top 80%
Software Engineering Techniques and Practices
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