Differences in Use of a Patient Portal Across Sociodemographic Groups: Observational Study of the NHS App in England
This study highlights that the use of the NHS App features varied across sociodemographic groups. In particular, it is used less by people living in more deprived areas. Tailored interventions and patient support are required to ensure that any benefits from the NHS App are spread equally throughout the population.
Authors
- Felix Greaves (ORCID: https://orcid.org/0000-0001-9393-3122)
- Azeem Majeed (ORCID: https://orcid.org/0000-0002-2357-9858)
- Anthony A Laverty (ORCID: https://orcid.org/0000-0003-1318-8439)
- Sukriti KC (ORCID: https://orcid.org/0000-0003-3525-3908)
- John Powell (ORCID: https://orcid.org/0000-0002-1456-4857)
- Bernard Gudgin (ORCID: https://orcid.org/0000-0001-9606-5121)
- Claire Reidy (ORCID: https://orcid.org/0000-0002-0013-6843)
- Chrysanthi Papoutsi (ORCID: https://orcid.org/0000-0003-1189-7100)
Institutions
- University of Oxford (GB)
- Cambridge Public School (US)
- Imperial College London (GB)
Publication Details
- Journal
- Journal of Medical Internet Research
- Published
- 2024-08-16
- DOI
- https://doi.org/10.2196/56320
- Citations
- 6
- Primary Topic
- Electronic Health Records Systems
- Type
- article
- Field-Weighted Citation Impact
- 4.25