Driving Success: Factors Shaping Employee Performance in the Logistics Sector at Klang Valley, Malaysia

The study investigates the factors influencing employee performance within the logistics sector in Klang Valley, Malaysia. Included in this study is one dependent variable (employee performance) and three independent variables (job satisfaction, work environment, and employee engagement). The quantitative approach of analysis using data gathered by questionnaire distribution among samples was used in this study. In this study, primary data was employed, and a survey questionnaire that had been adopted and modified from earlier studies is used to gather the data. The analysis of the data encompassed the use of descriptive statistics (mean and standard deviation) as well as inferential statistics (correlation and multiple regressions) by using SPSS 22.0. The results indicate a important connection between job satisfaction, employee engagement, work environment, and employee performance. In addition to the empirical findings, this study contains substantial theoretical implications, highlighting job satisfaction emerged as the most impactful, followed by employee engagement and lastly work environment. This study provides additional knowledge to identify challenges faced by employees in balancing job satisfaction, work environment, employee engagement, and employee performance in this sector.