Furthering engaged algorithmic management research: Surfacing foundational positions through a hermeneutic literature analysis

This study undertakes a hermeneutic analysis of the growing literature on algorithmic management. Algorithmic management is a subset of algorithmic decision-making, also referred to as algorithmic work. To date, the underlying norms, and assumptions of researchers, and how assumptions shape understandings of algorithmic management, have been under investigated. Using a hermeneutic methodology, we uncover four different onto-epistemological positions in the literature based on two overarching worldviews. The first is techno-human dualism, rooted in dualist ontological assumptions foregrounding entities. The second is techno-human entanglement, grounded in relational perspectives that view the social and material as inseparable. The worldviews are comprised of four meta-understandings that form our framework: (1) the ‘techno-centric’ view gives primacy to the technology, with humans seen as a secondary feature; (2) the ‘techno-mediated control’ view focuses on managerial power with technology a tool for control and the organization of labor; (3) the ‘techno-human enactment’ view focuses on the performative aspects of algorithmic management; and (4) the ‘techno-human being’ view explores how algorithmic management affects identity (re)formation and meaning-making. We demonstrate how onto-epistemological assumptions configure interpretations of algorithmic management. We focus on algorithms (as a foundational and integral characteristic), organizational control (a core function), and human-in-the-loop configurations (as a possible safeguard). By surfacing the plurality of assumptions in algorithmic management research, we seek to foster more engaged scholarship and encourage the virtue of choosing a research position rather than inheriting it. • Algorithmic management is subject to a variety of interpretations. • We conduct a hermeneutic analysis of the algorithmic management literature. • We surface four alternative onto-epistemological views of algorithmic management. • We examine the implications of the different worldviews for algorithmic management.

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Publication Details

Journal
Information and Organization
Published
2024-08-15
DOI
https://doi.org/10.1016/j.infoandorg.2024.100528
Citations
14
Primary Topic
Digital Economy and Work Transformation
Type
article
Field-Weighted Citation Impact
15.85

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article

Furthering engaged algorithmic management research: Surfacing foundational positions through a hermeneutic literature analysis

Alex Veen, Kai Riemer, Rick Sullivan
14 citations
Information and Organization
Digital Economy and Work Transformation
15.85
article

Furthering engaged algorithmic management research: Surfacing foundational positions through a hermeneutic literature analysis

Alex Veen, Kai Riemer, Rick Sullivan
article en
14 citations

Abstract

This study undertakes a hermeneutic analysis of the growing literature on algorithmic management. Algorithmic management is a subset of algorithmic decision-making, also referred to as algorithmic work. To date, the underlying norms, and assumptions of researchers, and how assumptions shape understandings of algorithmic management, have been under investigated. Using a hermeneutic methodology, we uncover four different onto-epistemological positions in the literature based on two overarching worldviews. The first is techno-human dualism, rooted in dualist ontological assumptions foregrounding entities. The second is techno-human entanglement, grounded in relational perspectives that view the social and material as inseparable. The worldviews are comprised of four meta-understandings that form our framework: (1) the ‘techno-centric’ view gives primacy to the technology, with humans seen as a secondary feature; (2) the ‘techno-mediated control’ view focuses on managerial power with technology a tool for control and the organization of labor; (3) the ‘techno-human enactment’ view focuses on the performative aspects of algorithmic management; and (4) the ‘techno-human being’ view explores how algorithmic management affects identity (re)formation and meaning-making. We demonstrate how onto-epistemological assumptions configure interpretations of algorithmic management. We focus on algorithms (as a foundational and integral characteristic), organizational control (a core function), and human-in-the-loop configurations (as a possible safeguard). By surfacing the plurality of assumptions in algorithmic management research, we seek to foster more engaged scholarship and encourage the virtue of choosing a research position rather than inheriting it. • Algorithmic management is subject to a variety of interpretations. • We conduct a hermeneutic analysis of the algorithmic management literature. • We surface four alternative onto-epistemological views of algorithmic management. • We examine the implications of the different worldviews for algorithmic management.

Information and OrganizationVol. 34(4)
The University of Sydney (AU)
Australian Research Council
Openalex Percentile: Top 1%
Digital Economy and Work Transformation
15.85
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