Furthering engaged algorithmic management research: Surfacing foundational positions through a hermeneutic literature analysis
This study undertakes a hermeneutic analysis of the growing literature on algorithmic management. Algorithmic management is a subset of algorithmic decision-making, also referred to as algorithmic work. To date, the underlying norms, and assumptions of researchers, and how assumptions shape understandings of algorithmic management, have been under investigated. Using a hermeneutic methodology, we uncover four different onto-epistemological positions in the literature based on two overarching worldviews. The first is techno-human dualism, rooted in dualist ontological assumptions foregrounding entities. The second is techno-human entanglement, grounded in relational perspectives that view the social and material as inseparable. The worldviews are comprised of four meta-understandings that form our framework: (1) the ‘techno-centric’ view gives primacy to the technology, with humans seen as a secondary feature; (2) the ‘techno-mediated control’ view focuses on managerial power with technology a tool for control and the organization of labor; (3) the ‘techno-human enactment’ view focuses on the performative aspects of algorithmic management; and (4) the ‘techno-human being’ view explores how algorithmic management affects identity (re)formation and meaning-making. We demonstrate how onto-epistemological assumptions configure interpretations of algorithmic management. We focus on algorithms (as a foundational and integral characteristic), organizational control (a core function), and human-in-the-loop configurations (as a possible safeguard). By surfacing the plurality of assumptions in algorithmic management research, we seek to foster more engaged scholarship and encourage the virtue of choosing a research position rather than inheriting it. • Algorithmic management is subject to a variety of interpretations. • We conduct a hermeneutic analysis of the algorithmic management literature. • We surface four alternative onto-epistemological views of algorithmic management. • We examine the implications of the different worldviews for algorithmic management.
Authors
- Alex Veen (ORCID: https://orcid.org/0000-0003-2142-1122)
- Kai Riemer (ORCID: https://orcid.org/0000-0002-2348-8315)
- Rick Sullivan
Institutions
- The University of Sydney (AU)
Publication Details
- Journal
- Information and Organization
- Published
- 2024-08-15
- DOI
- https://doi.org/10.1016/j.infoandorg.2024.100528
- Citations
- 14
- Primary Topic
- Digital Economy and Work Transformation
- Type
- article
- Field-Weighted Citation Impact
- 15.85
Funders
- Australian Research Council