Adoptability of digital payments for community health workers in peri-urban Uganda: A case study of Wakiso district

CHWs in Wakiso district intend to use digital payment modalities, particularly mobile money/e-cash. Perceived risk of the payment method and trust are key determinants of adoptability. Synergized efforts by both payment providers to manage payment delays and mitigate risks associated with digital payments could attenuate perceived risk and build trust in digital payment modalities.

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Publication Details

Journal
PLoS ONE
Published
2024-08-15
DOI
https://doi.org/10.1371/journal.pone.0308322
Citations
4
Primary Topic
Technology Adoption and User Behaviour
Type
article
Field-Weighted Citation Impact
4.20

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article

Adoptability of digital payments for community health workers in peri-urban Uganda: A case study of Wakiso district

Elizabeth Ekirapa Kiracho, Michael Ediau, Andrew K. Tusubira, Charles Opio et al.
4 citations
PLoS ONE
Technology Adoption and User Behaviour
4.20
article

Adoptability of digital payments for community health workers in peri-urban Uganda: A case study of Wakiso district

Elizabeth Ekirapa Kiracho, Michael Ediau, Andrew K. Tusubira, Charles Opio, Mary Nakafeero, Arnold Tigaiza, Fredrick Makumbi, Peter Waiswa, Veronica Kembabazi, Juliet Aweko
article en
4 citations

Abstract

CHWs in Wakiso district intend to use digital payment modalities, particularly mobile money/e-cash. Perceived risk of the payment method and trust are key determinants of adoptability. Synergized efforts by both payment providers to manage payment delays and mitigate risks associated with digital payments could attenuate perceived risk and build trust in digital payment modalities.

PLoS ONEVol. 19(8)
Karolinska Institutet (SE), Makerere University (UG), Uganda Virus Research Institute (UG)
Bill and Melinda Gates Foundation
Openalex Percentile: Top 5%
Technology Adoption and User Behaviour
4.20
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