Efficient Practices for Managing CCPA and GDPR Requests in Organizations

This article outlines good practices and implementation techniques of handling and honoring the CCPA (California Consumer Privacy act) or GDPR (General Data Protection Regulation) requests that nowadays have become a norm in many organizations. Only a handful of organizations are better prepared to handle this with seamless processes and collaboration of various teams with a product owner driving this effort clueless scrambling in dark. Listing out some good practices and how to manage such frequent requests with very minimal impacts on our day to day other ongoing priorities. A comprehensive fool proof process and understanding is needed as this comes with a hard deadline from legal standpoint. We can see these requests are incrementally growing month on month (if not weekly), and it is very important to have an automated or at least semi -automated procedures. This is important because the customer information are also buried in various touchpoints in the data pipeline right from the point -of -sale entry, operational systems to downstream reporting applications.