Empathy Unmasked: Patient Perception of Physician Empathy in an Oncologic Emergency Setting. A Randomized Controlled Trial Comparing Personal Protective Equipment Wear versus Unmasked Video Communication
Cancer patients presenting to the emergency department perceive empathy and compassion equally when approached by physicians virtually without PPE or in person while wearing PPE. Virtual services for specific aspects of clinical practice during emergency department visits in an oncology setting can be implemented to ensure safer interactions between patients and physicians without compromising the physician-patient relationship.
Authors
- Patrick Chaftari (ORCID: https://orcid.org/0000-0002-5914-6712)
- Jan Hargrave
- Aiham Qdaisat (ORCID: https://orcid.org/0000-0003-0063-8461)
- Denise Manon Langabeer
- Jazmin R. Menendez
- James P. Long
- Kelly Larkin
- Sai‐Ching J. Yeung (ORCID: https://orcid.org/0000-0001-5170-0822)
- Kumar Alagappan
- John Stroh
- K. Burk
- Jeanie F Woodruff
- Hongxu Zhu
Institutions
- The University of Texas MD Anderson Cancer Center (US)
Publication Details
- Journal
- Journal of Emergency Medicine
- Published
- 2024-08-13
- DOI
- https://doi.org/10.1016/j.jemermed.2024.08.005
- Citations
- 1
- Primary Topic
- Patient-Provider Communication in Healthcare
- Type
- article
- Field-Weighted Citation Impact
- 0.85
Funders
- National Institutes of Health
- University of Texas MD Anderson Cancer Center
- National Cancer Institute