Understanding key factors in social enterprise development in Indonesia: case study approach for an optimal social enterprise business model

Purpose This paper aims to analyse the advancement of social enterprises in Indonesia by providing comprehensive insights into crucial aspects of social enterprises such as stakeholder interests, business models, challenges and future objectives. Design/methodology/approach Using a case study approach, the study investigates four social enterprises using a narrative methodology to gain a detailed understanding of their operations. By adopting a systems perspective, the research uncovers the dynamics among stakeholders, challenges and the evolution of business models, offering a nuanced view of the social enterprise ecosystem. Findings The findings demonstrate that social enterprises in Indonesia emerge with a noble mission to address unmet community needs. Notably, effective collaboration among diverse stakeholders, including both the private and public sectors, plays a crucial role in achieving the missions of these social enterprises. The study highlights the significance of social enterprises in bridging gaps left by the government and contributing to positive societal impact. Originality/value By deepening the understanding of social enterprise development in Indonesia, this research provides valuable insights for policymakers, practitioners and researchers in fostering their growth and effectiveness. Ultimately, it contributes to the broader knowledge on social entrepreneurship and sustainable development.