The Impact of Social Media on Consumer Purchasing Decisions

This paper explores the mechanism of social media's influence on consumer purchase decisions. Firstly, it introduces the definition, classification and main functions of social media, and thoroughly analyses the role of social media at each stage of the consumer purchase decision process, including problem identification, information search, alternative evaluation, purchase decision and post-purchase behaviour. Challenges and future research directions of social media marketing such as artificial intelligence, virtual reality, cross-platform integration and social responsibility are further discussed. The study shows that social media significantly shapes consumer purchase behaviour and brand attitudes through content distribution, social authentication and user interaction. Taken together, social media not only offers new possibilities for brand marketing, but also requires brands to innovate in terms of information dissemination and user engagement in order to cope with the competitive market environment.

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Publication Details

Journal
Transactions on Economics Business and Management Research
Published
2024-08-09
DOI
https://doi.org/10.62051/bk13z779
Citations
5
Primary Topic
Data Stream Mining Techniques
Type
article
Field-Weighted Citation Impact
1.74
Controls
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article

The Impact of Social Media on Consumer Purchasing Decisions

Yingxuan Yang
5 citations
Transactions on Economics Business and Management Research
Data Stream Mining Techniques
1.74
article

The Impact of Social Media on Consumer Purchasing Decisions

Yingxuan Yang
article en
5 citations

Abstract

This paper explores the mechanism of social media's influence on consumer purchase decisions. Firstly, it introduces the definition, classification and main functions of social media, and thoroughly analyses the role of social media at each stage of the consumer purchase decision process, including problem identification, information search, alternative evaluation, purchase decision and post-purchase behaviour. Challenges and future research directions of social media marketing such as artificial intelligence, virtual reality, cross-platform integration and social responsibility are further discussed. The study shows that social media significantly shapes consumer purchase behaviour and brand attitudes through content distribution, social authentication and user interaction. Taken together, social media not only offers new possibilities for brand marketing, but also requires brands to innovate in terms of information dissemination and user engagement in order to cope with the competitive market environment.

Transactions on Economics Business and Management ResearchVol. 8
New York University (US)
Peace, Justice and strong institutions
Openalex Percentile: Top 13%
Data Stream Mining Techniques
1.74
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The Impact of Social Media on Consumer Purchasing Decisions — Yingxuan Yang · Transactions on Economics Business and Management Research (2024) | TGRS Research Map | TGRS