The role of smart governance in ensuring the success of smart cities: a case of Thailand

This study concentrates on the question of what influence does each component of smart governance have on the effectiveness of Thailand’s smart city. The primary objective of this study is to identify the components of smart governance and examine the impact of smart governance components on the effectiveness of smart cities. This study is classified as quantitative research and was conducted through the implementation of a survey for a total of 767 residents in the cities of Chiang Mai and Khon Kaen in Thailand. In the examination of the data, we employed multivariate data techniques, specifically the methodology of Structural Equation Modeling (SEM). To achieve this objective, the measurement of Transparency (TRAN), Collaboration (COL), Partnership (PAN), Participation (PAT), Communication (COM), and Accountability (ACC) was conducted to evaluate the relationships with the effectiveness of smart cities (EFF). Our study finds that the variables include Partnership, Participation, Communication. Accountability, on the other hand, has a negative relationship with Effectiveness. Nevertheless, a negative relationship can be observed between the variables Collaboration, Transparency and Effectiveness. Within the realm of research findings, we emphasize the recognition of governance factors that can assist smart city administrators in formulating public policies and implementing smart city initiatives that actively engage citizens in the pursuit of sustainable development objectives.