The relationship between media use and social trust in China: An exploratory study based on data analysis

This study employs an interdisciplinary and comprehensive research approach, integrating questionnaire surveys, statistical analysis, and qualitative interviews to delve into the relationship between media use and social trust in China. By carefully selecting samples, designing questionnaires, collecting data, and conducting data analysis, the study gathered 3257 valid responses. Findings show that Weibo and WeChat have become the primary channels for the public to access news information, while traditional media still enjoy relatively high levels of trust. Moreover, negative news reports decrease trust in the media, whereas critical comments increase it. The study also reveals variations in trust in the media across different groups and institutions, with universities being trusted more than businesses and ordinary employees having more trust than business managers. The qualitative interview component of the study further enriches the research data and provides deeper understanding and interpretation. The results demonstrate a significant relationship between media use and trust, calling for tailored management and policy measures taking into account the characteristics of different media platforms and diverse population groups.

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Publication Details

Journal
Information Development
Published
2024-08-09
DOI
https://doi.org/10.1177/02666669241269779
Citations
1
Primary Topic
Social Media and Politics
Type
article
Field-Weighted Citation Impact
0.96

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article

The relationship between media use and social trust in China: An exploratory study based on data analysis

Jinwen Xie, Dong Meng
1 citations
Information Development
Social Media and Politics
0.96
article

The relationship between media use and social trust in China: An exploratory study based on data analysis

Jinwen Xie, Dong Meng
article en
1 citations

Abstract

This study employs an interdisciplinary and comprehensive research approach, integrating questionnaire surveys, statistical analysis, and qualitative interviews to delve into the relationship between media use and social trust in China. By carefully selecting samples, designing questionnaires, collecting data, and conducting data analysis, the study gathered 3257 valid responses. Findings show that Weibo and WeChat have become the primary channels for the public to access news information, while traditional media still enjoy relatively high levels of trust. Moreover, negative news reports decrease trust in the media, whereas critical comments increase it. The study also reveals variations in trust in the media across different groups and institutions, with universities being trusted more than businesses and ordinary employees having more trust than business managers. The qualitative interview component of the study further enriches the research data and provides deeper understanding and interpretation. The results demonstrate a significant relationship between media use and trust, calling for tailored management and policy measures taking into account the characteristics of different media platforms and diverse population groups.

Information Development
Shanghai Jiao Tong University (CN)
Department of Science and Technology for Social Development
Openalex Percentile: Top 22%
Social Media and Politics
0.96
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