Implementing virtual primary care: experiences, perspectives and identification of improvement opportunities in an academic primary care setting
VC offered benefits but it also impacted clinical routines and administrative processes creating new forms of work for clinicians and staff. Patient education is needed to ensure that their expectations of VC align with those of providers. Research and QI efforts are required to optimise the use of VC in primary care.
Authors
- Sakina Walji (ORCID: https://orcid.org/0000-0001-8680-2028)
- Linda Rozmovits (ORCID: https://orcid.org/0000-0002-6460-0545)
- Onil Bhattacharyya (ORCID: https://orcid.org/0000-0001-5219-7288)
- Patricia J. O’Brien
- Anna Loi
Institutions
- University of Toronto (CA)
Publication Details
- Journal
- BMJ Open Quality
- Published
- 2024-08-01
- DOI
- https://doi.org/10.1136/bmjoq-2024-002898
- Citations
- 5
- Primary Topic
- Telemedicine and Telehealth Implementation
- Type
- article
- Field-Weighted Citation Impact
- 2.71
Funders
- Healthcare Excellence Canada