Ophthalmology Practice-Related Factors and Patient Loyalty: Mediating Role of Patient Satisfaction
: The present study findings reveal the importance of focused patient satisfaction improvements in enhancing patient loyalty within ophthalmological clinic settings in Saudi Arabia. Furthermore, we recommend future exploratory prospective research to find the satisfaction and loyalty factors that change over a period of time.
Authors
- Abdullah Fahad AlMulhim (ORCID: https://orcid.org/0000-0002-1864-1880)
- Abdulmohsen Almulhim
Institutions
- Jouf University (SA)
Publication Details
- Journal
- Patient Preference and Adherence
- Published
- 2024-08-01
- DOI
- https://doi.org/10.2147/ppa.s461314
- Citations
- 1
- Primary Topic
- Customer Service Quality and Loyalty
- Type
- article
- Field-Weighted Citation Impact
- 0.67