Ophthalmology Practice-Related Factors and Patient Loyalty: Mediating Role of Patient Satisfaction

: The present study findings reveal the importance of focused patient satisfaction improvements in enhancing patient loyalty within ophthalmological clinic settings in Saudi Arabia. Furthermore, we recommend future exploratory prospective research to find the satisfaction and loyalty factors that change over a period of time.

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Publication Details

Journal
Patient Preference and Adherence
Published
2024-08-01
DOI
https://doi.org/10.2147/ppa.s461314
Citations
1
Primary Topic
Customer Service Quality and Loyalty
Type
article
Field-Weighted Citation Impact
0.67
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article

Ophthalmology Practice-Related Factors and Patient Loyalty: Mediating Role of Patient Satisfaction

Abdullah Fahad AlMulhim‎, Abdulmohsen Almulhim
1 citations
Patient Preference and Adherence
Customer Service Quality and Loyalty
0.67
article

Ophthalmology Practice-Related Factors and Patient Loyalty: Mediating Role of Patient Satisfaction

Abdullah Fahad AlMulhim‎, Abdulmohsen Almulhim
article en
1 citations

Abstract

: The present study findings reveal the importance of focused patient satisfaction improvements in enhancing patient loyalty within ophthalmological clinic settings in Saudi Arabia. Furthermore, we recommend future exploratory prospective research to find the satisfaction and loyalty factors that change over a period of time.

Patient Preference and AdherenceVol. Volume 18
Jouf University (SA)
Openalex Percentile: Top 24%
Customer Service Quality and Loyalty
0.67
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Ophthalmology Practice-Related Factors and Patient Loyalty: Mediating Role of Patient Satisfaction — Abdullah Fahad AlMulhim‎, Abdulmohsen Almulhim · Patient Preference and Adherence (2024) | TGRS Research Map | TGRS