Beyond the Obvious: Expanding Your View of What Really Matters as an HR Leader

By Jonathan H. Westover, PhDAbstract: This article discusses alternative metrics that HR leaders should track beyond just operational data in order to get a more holistic view of organizational performance and sustainability. It explores measuring employee engagement and well-being through qualitative feedback and indicators like stress, burnout and work-life balance. For diversity, equity and inclusion, the article recommends moving beyond just representation to examine inclusion, participation