Robotics Process Automation for Banking
Every industry whether its product industry or service industry tries to deliver the quality services to their customer as there is huge competition in the market. So every industry tries their best to upgrade their self technically with the minimum cost so that ROI can be achieved. Robotics process automation is tool used to achieve ROI for goods and services industry. Robotics process automation is software developed which resides on the other software which is used to deliver the goods or services. Robotic process automation (RPA) is technology in which its very easy to develop and create software bot that replicate the human work. Our proposed solution is for specifically for the banks where customers get many requests from their customers related to their accounts, like statement of account, interest certificate, account closure request etc., all such requests are handled by the human physically but these requests process are repetitive in nature and fixed in method of processing so such a request can be processed by the bots. Bot is available 24*7 and its working is error free.
Publication Details
- Journal
- Nanotechnology Perceptions
- Published
- 2024-11-05
- DOI
- https://doi.org/10.62441/nano-ntp.v20i6.81
- Primary Topic
- Robotic Process Automation Applications
- Type
- article
- Field-Weighted Citation Impact
- 0.00