Lessons Learned from the Restaurant Industry: What Outstanding Waiters and Waitresses Can Teach the Medical Profession

All doctors and office staff go to restaurants and have men and women take our orders and deliver our food. These waiters and waitresses earn minimum wage and depend on tips for their income. Some of the best waiters and waitresses earn substantial incomes. This article will discuss the techniques used by stellar waiters and waitresses to generate more tips and how these techniques might apply to the healthcare profession.

Authors

Publication Details

Journal
Healthcare Administration Leadership & Management Journal
Published
2025-12-18
DOI
https://doi.org/10.55834/halmj.7161155945
Citations
3
Primary Topic
Psychology of Social Influence
Type
article
Field-Weighted Citation Impact
0.00
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article

Lessons Learned from the Restaurant Industry: What Outstanding Waiters and Waitresses Can Teach the Medical Profession

Neil Baum, Jeff J Segal
3 citations
Healthcare Administration Leadership & Management Journal
Psychology of Social Influence
article

Lessons Learned from the Restaurant Industry: What Outstanding Waiters and Waitresses Can Teach the Medical Profession

Neil Baum, Jeff J Segal
article en
3 citations

Abstract

All doctors and office staff go to restaurants and have men and women take our orders and deliver our food. These waiters and waitresses earn minimum wage and depend on tips for their income. Some of the best waiters and waitresses earn substantial incomes. This article will discuss the techniques used by stellar waiters and waitresses to generate more tips and how these techniques might apply to the healthcare profession.

Healthcare Administration Leadership & Management JournalVol. 4(1)
Openalex Percentile: Top 100%
Psychology of Social Influence
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Lessons Learned from the Restaurant Industry: What Outstanding Waiters and Waitresses Can Teach the Medical Profession — Neil Baum, Jeff J Segal · Healthcare Administration Leadership & Management Journal (2025) | TGRS Research Map | TGRS