Consumer Awareness and Potential Market for e-Commerce in Saudi Arabia: Challenges and Solutions

This paper will explore the challenges faced by the e-commerce industry in establishing efficient facilities in Saudi Arabia.The primary challenges in the successful implementation of e-commerce in Saudi Arabia are: lack of government involvement, weakness of the postal delivery system, insecure online payment infrastructure, and the absence of e-commerce law.Furthermore, the paper proposes solutions to overcome these challenges in order to facilitate and expedite the process of developing e-commerce in Saudi Arabia.The proposed solutions to this issue are additional government support, establishing permanent home addresses, providing secure online payment, and introducing policy and regulation.

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Publication Details

Published
2025-04-02
DOI
https://doi.org/10.18260/1-2-1153-53961
Citations
4
Primary Topic
ICT Impact and Policies
Type
article
Field-Weighted Citation Impact
1.14
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article

Consumer Awareness and Potential Market for e-Commerce in Saudi Arabia: Challenges and Solutions

Aziz Alotaibi, Christian Bach
4 citations
ICT Impact and Policies
1.14
article

Consumer Awareness and Potential Market for e-Commerce in Saudi Arabia: Challenges and Solutions

Aziz Alotaibi, Christian Bach
article en
4 citations

Abstract

This paper will explore the challenges faced by the e-commerce industry in establishing efficient facilities in Saudi Arabia.The primary challenges in the successful implementation of e-commerce in Saudi Arabia are: lack of government involvement, weakness of the postal delivery system, insecure online payment infrastructure, and the absence of e-commerce law.Furthermore, the paper proposes solutions to overcome these challenges in order to facilitate and expedite the process of developing e-commerce in Saudi Arabia.The proposed solutions to this issue are additional government support, establishing permanent home addresses, providing secure online payment, and introducing policy and regulation.

University of Bridgeport (US)
Industry, innovation and infrastructure
Openalex Percentile: Top 24%
ICT Impact and Policies
1.14
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