Supporting e-Government Progress in the United Arab Emirates

This article provides an overview of current international e-Government practices and the role of the national identity management infrastructure program in the United Arab Emirates (UAE) in supporting e-Government development. It describes the benefits of e-Government that various governments worldwide have identified, sheds light on some recent surveys on the delivery of e Government by some countries, highlights some examples and puts the position of the United Arab Emirates into context. It then discusses the program's use of Identity Management in the strategic initiatives, explains their purpose in the facilitation of e-Government within the United Arab Emirates and describes a general roadmap for implementation.

Authors

Publication Details

Journal
Journal of E-Government Studies and Best Practices
Published
2026-04-28
DOI
https://doi.org/10.5171/2010.897910
Citations
12
Primary Topic
E-Government and Public Services
Type
article
Field-Weighted Citation Impact
0.00
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article

Supporting e-Government Progress in the United Arab Emirates

Dunkin Westland, Ali M. Al-Khouri
12 citations
Journal of E-Government Studies and Best Practices
E-Government and Public Services
article

Supporting e-Government Progress in the United Arab Emirates

Dunkin Westland, Ali M. Al-Khouri
article en
12 citations

Abstract

This article provides an overview of current international e-Government practices and the role of the national identity management infrastructure program in the United Arab Emirates (UAE) in supporting e-Government development. It describes the benefits of e-Government that various governments worldwide have identified, sheds light on some recent surveys on the delivery of e Government by some countries, highlights some examples and puts the position of the United Arab Emirates into context. It then discusses the program's use of Identity Management in the strategic initiatives, explains their purpose in the facilitation of e-Government within the United Arab Emirates and describes a general roadmap for implementation.

Journal of E-Government Studies and Best Practices
Partnerships for the goals
Openalex Percentile: Top 100%
E-Government and Public Services
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