Latest Research in AI in Service Interactions

268 research papers · 2026 median publication year

Top Research Topics in AI in Service Interactions

Highest-Cited Papers

  1. 3D simulation of flat-knitted shaped shoe uppers
  2. Integrating Generative AI Into Organizational Workflows: Evidence From Practitioner Reports
  3. From Artificial Intelligence Adoption to Trustworthy Governance: Evidence from Artificial Intelligence-Enabled Enterprise Resource Planning Systems
  4. Collaborative intelligence: Unlocking annual giving insights with Tableau and Snowflake
  5. Design Problem Framing and Creative Sketching in Architectural Education: A Study Among Architecture Students
  6. Closing the legitimacy gap in university analytics: Ethical leadership, trust, and data governance in Chinese higher education
  7. Multidimensional mechanisms shape participation intention in digital cultural heritage through experience attitude
  8. From Trials to Results – A Novel Capability Framework for Companies to Lead AI Deployment with Results
  9. The role and function of cross-cultural communication in sustainable design collaboration
  10. Building trust and reducing perceived complexity in AI adoption: effects on decision-making quality in maritime organisations
  11. From Artificial Intelligence Adoption to Trustworthy Governance: Evidence from Artificial Intelligence-Enabled Enterprise Resource Planning Systems
  12. A Conceptual Framework for Enhancing Workforce Readiness for Smart Manufacturing in the AI Era
  13. The refined interaction value framework: advancing value co-creation in human–AI service systems in the AI-era
  14. Artificial intelligence as a catalyst for leadership transformation and organizational performance in Tunisian SMEs
  15. Holding All the Cards from the Good Old Days: How Nostalgic Cues Enhance Artificial Intelligence Service Acceptance
  16. Designing AI-Powered Workflow Automation for Resource-Constrained Organisations
  17. The rise of AI in weather and climate information and its impact on global inequality
  18. Research on virtual tour guide anthropomorphism based on the specificity of VR+tourism
  19. Prioritizing the strategic impacts of Gen-AI adoption in public administrations: a multi-criteria analysis using AHP
  20. Insights on Mitigating Privacy Concerns in Gamification through LLM-Assisted Qualitative Analysis with Minimal Hallucination
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2026 AUG Q2

AI in Service Interactions

268 papers

Top Topics (10)

Ethics and Social Impacts of AI46
AI in Service Interactions29
Theoretical Economics18
Computers and Society9
Design Education and Practice5
Intelligence, Security, War Strategy5
Innovative Human-Technology Interaction5
Artificial Intelligence5
Big Data and Business Intelligence4
Virtual Reality Applications and Impacts4

Top Publications (20)

1.3D simulation of flat-knitted shaped shoe uppers2.Integrating Generative <scp>AI</scp> Into Organizational Workflows: Evidence From Practitioner Reports3.From Artificial Intelligence Adoption to Trustworthy Governance: Evidence from Artificial Intelligence-Enabled Enterprise Resource Planning Systems4.Collaborative intelligence: Unlocking annual giving insights with Tableau and Snowflake5.Design Problem Framing and Creative Sketching in Architectural Education: A Study Among Architecture Students6.Closing the legitimacy gap in university analytics: Ethical leadership, trust, and data governance in Chinese higher education7.Multidimensional mechanisms shape participation intention in digital cultural heritage through experience attitude8.From Trials to Results – A Novel Capability Framework for Companies to Lead AI Deployment with Results9.The role and function of cross-cultural communication in sustainable design collaboration10.Building trust and reducing perceived complexity in AI adoption: effects on decision-making quality in maritime organisations11.From Artificial Intelligence Adoption to Trustworthy Governance: Evidence from Artificial Intelligence-Enabled Enterprise Resource Planning Systems12.A Conceptual Framework for Enhancing Workforce Readiness for Smart Manufacturing in the AI Era13.The refined interaction value framework: advancing value co-creation in human–AI service systems in the AI-era14.Artificial intelligence as a catalyst for leadership transformation and organizational performance in Tunisian SMEs15.Holding All the Cards from the Good Old Days: How Nostalgic Cues Enhance Artificial Intelligence Service Acceptance16.Designing AI-Powered Workflow Automation for Resource-Constrained Organisations17.The rise of AI in weather and climate information and its impact on global inequality18.Research on virtual tour guide anthropomorphism based on the specificity of VR+tourism19.Prioritizing the strategic impacts of Gen-AI adoption in public administrations: a multi-criteria analysis using AHP20.Insights on Mitigating Privacy Concerns in Gamification through LLM-Assisted Qualitative Analysis with Minimal Hallucination
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